SHIPPING POLICY

1. Order Processing

• Orders are processed within 24–48 business hours after confirmation.

• Orders placed on weekends or holidays are processed on the next working day.

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2. Shipping & Delivery Timeline

• Delivery timelines vary based on location and courier partner.

• The products would be delivered to the customer’s within 4 to 6 days .

• Remote locations may take longer.

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3. Shipping Charges

• Shipping charges (if applicable) are clearly mentioned at checkout.

• Any promotional free shipping offers are subject to terms.

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4. Delays & Force Majeure

Trayom Health is not responsible for delays caused by:

• Courier partner issues

• Weather conditions

• Natural disasters

• Government restrictions or force majeure events

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5. Incorrect Address

Customers are responsible for providing accurate delivery details. Trayom Health is not liable for delays or losses due to incorrect address information.

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6. Order Tracking

Once shipped, tracking details will be shared via email or SMS.