TERMS & CONDITIONS

1. Introduction

This website is owned and operated by ECZICURE (OPC) PRIVATE LIMITED, operating under the brand name Trayom Health. By accessing, browsing, or purchasing from this website, you agree to be bound by the terms and conditions outlined below. These Terms & Conditions govern your use of the Trayom Health website, products, and services.

If you do not agree with these terms, please refrain from using this website or purchasing any products.

2. Nature of Ayurvedic Products & Medical Disclaimer (IMPORTANT)

Trayom Health offers Ayurvedic medicines and wellness products formulated in accordance with classical Ayurvedic texts and traditional practices.

• Our products are intended to support general wellness, balance, and preventive care.

• Products sold under the Trayom Health brand are not intended to diagnose, treat, cure, or prevent any disease.

• Information provided on the website is for educational and informational purposes only.

• Dosage, usage, and suitability may vary based on individual body constitution (Prakriti).

⚠ Important Advisory Before Purchase & Use

Before purchasing or consuming any Ayurvedic product from Trayom Health, customers are strongly advised to consult a qualified Ayurvedic doctor or healthcare professional for proper dosage guidance and suitability.

This is especially important if you:

• Are pregnant or breastfeeding

• Have any existing medical condition

• Are taking prescription medications

• Are using multiple Ayurvedic formulations simultaneously

3. AYUSH Compliance & Regulatory Disclaimer

Trayom products are manufactured and marketed in alignment with the principles of Ayurveda as governed under the AYUSH framework.

• Product claims, descriptions, and content comply with AYUSH guidelines for Ayurvedic formulations.

• Products are classical or proprietary Ayurvedic formulations, not pharmaceutical drugs.

• Results may vary from person to person depending on lifestyle, diet, and body constitution.

4. Eligibility to Use the Website

By using this website, you confirm that:

• You are at least 18 years of age

• You are legally capable of entering into binding contracts

• You will provide accurate and complete information during checkout and account creation

5. Product Information & Availability

• All product images, descriptions, and prices are provided for reference and may vary slightly.

• ECZICURE (OPC) PRIVATE LIMITED reserves the right to modify product formulations, packaging, pricing, or availability without prior notice.

• Availability of products is subject to stock and regulatory requirements.

6. Pricing & Payment

• All prices displayed on the website are inclusive of applicable taxes unless stated otherwise.

• Payments are processed via secure third-party payment gateways.

• We reserve the right to cancel orders in cases of incorrect pricing, suspected fraud, or stock unavailability.

7. Shipping & Delivery

• Orders are generally processed within 24–48 business hours.

• Delivery timelines depend on location and logistics partners.

• ECZICURE (OPC) PRIVATE LIMITED shall not be liable for delays caused by courier services, natural calamities, or force majeure events.

8. Returns, Refunds & Cancellations

• Due to the nature of Ayurvedic medicines, opened or consumed products are non-returnable and non-refundable.

• If a product is damaged or incorrect, customers must notify us within 48 hours of delivery along with supporting images.

• Refunds, if approved, will be credited to the original payment method within a reasonable time frame.

9. User Responsibilities

You agree not to:

• Misuse the website or content

• Provide false, misleading, or fraudulent information

• Attempt to interfere with website security or functionality

• Reproduce or resell website content without authorization

10. Intellectual Property Rights

All content, including text, graphics, logos, product descriptions, images, and designs, is the intellectual property of ECZICURE (OPC) PRIVATE LIMITED (Trayom Health) and is protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. Limitation of Liability

ECZICURE (OPC) PRIVATE LIMITED shall not be responsible for:

• Individual reactions or outcomes from product usage

• Misuse or overuse of products

• Use without proper Ayurvedic consultation

Customers use products at their own discretion and responsibility.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and courts within India shall have exclusive jurisdiction.

13. Changes to Terms

ECZICURE (OPC) PRIVATE LIMITED reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of revised terms.

14. Contact Information

For queries, support, or concerns, please contact:

Brand: Trayom Health
Company: ECZICURE (OPC) PRIVATE LIMITED
Email: trayomhealth@gmail.com